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Guest Services


If you have your own laptop or wireless device there is free wireless internet access in all areas of our hotel.

Business Services

For guest convenience there is access to photocopying, scanning, faxing and printing which can be arranged through reception.

Information & Travel Centre

We have a friendly information desk located in our lower lobby who can assist with airport transfers, car rentals and accommodation bookings. They are open Tuesday + Wednesday 8:30am - 12:30pm and Thursday - Sunday 8:30am - 3:30pm. 

Guest Laundry

For guest convenience, there is a self service laundry on level one that is token operated. Tokens may be purchased from reception. To wash or dry a full load is $4.00 and if you need laundry powder, it is available for $1.00.

24 Hour Reception

Our front office reception desk is open 24 hours a day for your convenience. Regardless of what time you arrive, there will always be a friendly face available to greet you. For guest safety our front doors lock at 11pm, however there is a buzzer on the door for guests to contact reception for entry.


The Skybus goes between Auckland Airport and Auckland City 24 hours a day and we are an official stop on the Dominion Road route. Tickets can be purchased on board using cash or by debit/credit card from The cost is $19 one way or $36 return. Children are free of charge with at least one paying adult. From Airport to City we are stop 7063 -  421 Queen Street. Heading outbound from Auckland City to Auckland Airport, the stop is located just across the road at stop 7062 - 490 Queen Street.

Alternatively, our front desk will be more than happy to book you a special rate taxi or shuttle. We have an airport transfer deal with Discount Taxi's. You can contact them on +64 9 529 1000. Rates for Kiwi International customers are $40 from City to Aiport and $45 from Airport to City (regular sedan car only - vans extra)

Buses and trains are all locally accessible including the link buses that loop Auckland’s inner city.

Kiwi International Hotel
411 Queen Street,
Auckland City,
New Zealand, 1010

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