Guest Services



If you have your own laptop or wireless device there is free wireless internet access in almost every room and on the ground floor areas.

Business Services

For guest convenience there is access to photocopying, scanning, fax send / receive and printing which can be arranged through reception.

INFORMATION & Travel Centre

Here you'll find all you need from our knowledgeable travel desk staff. If you'd like to contact them directly email them at or phone free from within NZ on 0800 623827 or +64 9 3361663 from outside NZ.

  • The staff at the travel desk have negotiated preferential rates for Kiwi International Hotel Clients - you can wait until you check in or email now for more information and to make advance travel bookings.      

  • Local Tours and Information

  • Complete travel plans, advice, interisland ferry, bus & train bookings and tours for the whole of New Zealand

  • Bookings for tours to Rotorua or Northland

    Campervan or car rental - a full range of vehicles available from very basic cars and vans at amazingly low prices to luxury cars and vans with every amenity you can imagine.

  • All of New Zealand tours

  • The Travel Desk is open 10 hours a day, 6 days a week in winter and 7 days a week in summer, and staff are available to come in to help you outside of these hours by arrangement.

  • For more information about local tours or any other Kiwi travel advice please ask at the Travel Desk